Returns & Exchanges
All sales are final. Fichier Caché does not accept returns or exchanges. If your order arrived damaged, feel free to contact us and we will be sure to get back to you promptly. 

Product Availability
Although availability may be indicated on the site, we cannot guarantee product availability. therefore, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

Shipping and Delivery
Most orders will ship within 3 business days. If we expect delays in shipping your order, we will let you know directly and we will annouce delays via our SM channels. 
Depending on your location, delivery can take up to 12 business days after being handed over to the courrier service. 
Import customs duties, fees, and local taxes are the responsibility of the receiver.